Privacy Policy

1. Who are Survee and Cint

Survee is owned by the Danish company Survee ApS. We are focused on establishing consumer panels in countries across Europe. The consumer panels are used for market research through online surveys. Each panelist is paid for completing surveys.

Cint is a medium sized global technology company, focused on providing SaaS-based solutions (software as a service) for buyers and sellers of online sample in the market research industry. OpinionHUB connects online research buyers and panel owners together to form a transparent sample marketplace for online surveys. Headquartered in Stockholm, Sweden, Cint has offices in major cities across Europe, North America and Asia-Pacific.

With regard to GDPR, Survee ApS is the data controller of your information, while Cint is the data processor.

2. We are comitted to safeguarding your privacy

Survee is committed to protect the privacy of all our panel members. The following privacy policy explains how your personal information will be treated.

3. Our standards

Cint supports and strictly adheres to the standards and guidelines set out by ESOMAR: www.esomar.org and CASRO: www.casro.org.

4. Collection & use of personal information

Survee and Cint only collects personal information from our panel members who, of their own free will, decide to provide that information. We do not collect nor store social credit card information, security numbers or similar.

Panelist members are invited to participate in surveys offered from market research companies through the platform maintained by Cint. When Cint facilitates data collection research, they ensure that the market research companies use questionnaires that clearly identify the research company or panel company and explain the purpose(s) of our contact.

We only use our members personal data for the following purposes:

1. To invite the panelist to participate in market research through a questionnaire;
2. To execute a profiling study to garner more information on the panelist
3. To respond to a support based issue
4. To validate answers a panelist gave in a recent survey we carried out on behalf of our clients;
5. To update and ensure that our records of a panelist’s personal information is true and correct.

Occasionally, we may contact a panelist for one of these other purposes:

1. To gather information to provide any other form of incentive offering
2. To ask for a panelist his/her permission to use their personal information for a purpose that was not explained to them when their personal information was first collected.

When a member completes a survey that we carry out, that survey might ask for personal opinions, as well as demographic information, such as age and household composition. A member may refuse to answer certain questions or discontinue participation in a study at any time. Refusing to answer questions might disqualify the member from completing the survey and get rewarded for it.

A member can cancel their membership at any time by following the opt-out instructions.

5. Disclousures of personal information

We DO NOT give, sell, or otherwise transfer your personal information to third parties without your prior consent, except as otherwise set out below.

Survey Responses: Your responses to survey questions are combined with those of other people and are tabulated only in the aggregate. Only non-identifiable and aggregated data will be shared with our clients. Any answers you provide to survey questions will remain entirely confidential.

Sale of a Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or other change in corporate control.

Legal: We may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defense of legal claims.

6. Use of cookies, log files and other technologies on our website

Cookies are small text files stored on one’s computer by a website that assigns a numerical user ID and stores certain information about one’s online browsing. Survee and Cint uses cookies on our platform to help us provide panelists with a better experience and to provide quality control and validation functions. No personal information is stored on any cookie.

Some of the cookies that we use on ours or our partners’ platform are required to identify and validate a panelist, and they protect access to a panelist’s profile and account information. The privacy settings of a panelist’s browser must be configured to allow cookies from www.cint.com and www.survee.co.uk a panelist will not be able to register on the panel or access the Portal. Panelists can adjust their browser’s privacy settings to delete cookies upon exiting web sites or when they close their browser.

Some of Cint’s and Cint’s partner’s sites use Flash Local Shared Objects (LSO), also known as “Flash cookies,” to store panelist’s preferences, to display content based upon what a panelist views, personalize their visit, or to otherwise track their behaviour and activities across multiple visits to the site. We use Flash cookies strictly for research purposes only.

Flash cookies are different from browser cookies because of the amount and type of data stored and how the data is stored. Cookie management tools provided by one’s browser or anti-spyware applications will not remove Flash cookies, nor will the “Private Browsing” modes prevent their placement on one’s computer.

A panelist can, however, manage privacy and storage settings for Flash cookies or disable their use entirely by visiting Macromedia’s website, the manufacturer of Flash Player, at the following link: Adobe – Flash Player: Settings Manager

7. Security of personal information

Your Account Information and Profile are password-protected so that you and only you have access to this personal information.

We recommend that you do not divulge your password to anyone. Survee or Cint will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your panel account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Whenever Survee and Cint handles personal information as described above, regardless of where this occurs, Survee and Cint takes steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Children’s privacy protection

Survee and Cint strongly believes that it is important to protect the online privacy of children and we encourages parents or guardians to spend time online with their children to participate and monitor their Internet activities. We will never process personal data of children without parental consent. Accordingly, Cint complies with applicable Laws and Codes pertaining to the protection of Children’s privacy, including without limitation the United States Children’s Online Privacy Protection Act of 1998 (for US panelists), the European Union Data Directive (95/46/EC) (for panelists within the EU), to the extent applicable, and all applicable international and country specific laws. For online research conducted globally, Cint complies with all applicable international and country specific laws regarding obtaining consent from parents/guardians for a child’s participation in such online research. Parents or guardians are encouraged to contact Cint to discuss the Personal Information collected from their child or children.

9. How to contact us

To ensure you are up to date with any changes to this policy, please see the last updated section of this policy.

Questions regarding this policy, complaints about our practices and access requests should be directed to:

Survee Customer Service, hello@survee.co.uk

or by mail at:

Survee ApS, Lindbjegvej 44, DK-2750 Ballerup, Denmark

Last Updated October 2018